FAQ

Processing and Shipping

All orders will be sent within 5-7 business days of ordering. The shipping time you see at checkout is the time it takes to arrive at your address once the item has been shipped.

Return Policy

We accept returns within 30 days of receiving the order on all shop items that have not been used. If you believe your item is defective or you would like to request a refund, please contact us through our contact form, or send an email to thesaltysurfershop@gmail.com.

Sustainability Practices

Sustainable goods is the process of creating handmade items in an environmentally friendly, socially just, and holistically responsible way. At The Salty Surfer Co., we do everything we can to align with this movement. Here are some of our current sustainable practices:

  • All materials are first sourced as recycled, remnant, deadstock, and scrap materials before buying new
  • All fabric waste is saved for future projects, making these zero-waste products
  • We never design single-use items. All products can be reused countless times, then can be recycled into something else when its lifespan is up!
  • Shipping supplies are 100% recyclable and biodegradable.
  • We always avoid toxic unnatural dyes or coloring in our products.
  • All shark teeth and seashells are ethically found and hand picked from the beaches of North Carolina.